Last updated: August 2025
OpenSKY Academy Ltd (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with us.
1. Who We Are
OpenSKY Academy Ltd is a UK-registered education and technology company specialising in the delivery of aircraft maintenance training via digital platforms.
- Company name: OpenSKY Academy Ltd
- Company number: 16417057
- Registered office: Unit 44, Dyson Way, Stafford, ST18 0TW
- Email: privacy@openskyacademy.com
- Data controller: OpenSKY Academy Ltd
2. What Data We Collect
We may collect and process the following categories of personal data:
a) Information you provide directly:
- Full name
- Email address
- Phone number
- Job title, company/organisation
- Educational background and qualifications
- Payment information (via secure third-party providers)
- Course enrolment and progress data
b) Information collected automatically:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and usage data (cookies, analytics)
- Referral source and location data (approximate)
3. How We Use Your Data
We use your personal data for the following purposes:
- To register and manage your account
- To provide access to training content and platforms
- To personalise your learning experience
- To process payments and issue receipts
- To respond to enquiries or support requests
- To send important service updates or policy changes
- To improve our website, content, and user experience
- To comply with legal or regulatory obligations
We do not sell your personal data to third parties.
4. Lawful Bases for Processing
We process your personal data based on the following lawful grounds:
- Contract: To fulfil our contract with you (e.g., course access)
- Consent: Where you have actively given us permission (e.g., marketing emails)
- Legal obligation: To meet our legal duties (e.g., record-keeping, HMRC requirements)
- Legitimate interests: For running and improving our business (e.g., analytics, security)
5. How We Store and Protect Your Data
We store your personal data securely using UK or EU-based cloud providers and encrypted databases. We implement strong access controls, secure backups, and regular security audits.
We retain your data only for as long as necessary to meet the purposes outlined above or to satisfy legal obligations.
6. Cookies and Analytics
Our website uses cookies to improve functionality and analyse visitor behaviour. You can control your cookie preferences through our cookie banner or your browser settings.
We may use services like Google Analytics to collect anonymised data on website usage.
For more information, see our [Cookie Policy].
7. Sharing Your Data
We may share your data with trusted third parties, including:
- Payment processors (e.g. Stripe, PayPal)
- Learning platform providers (e.g. Moodle, LMS integrations)
- Cloud storage and communication tools (e.g. Google Workspace, Microsoft 365)
- Professional advisors or legal entities (when required by law)
All third parties are required to comply with UK GDPR and handle your data securely.
8. International Transfers
If we transfer your data outside the UK (e.g. to cloud platforms or learners overseas), we ensure adequate safeguards are in place, such as:
- UK adequacy regulations
- Standard Contractual Clauses (SCCs)
- Data processing agreements with third-party providers
9. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to certain processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of your rights, contact us at: privacy@openskyacademy.com
10. Marketing Communications
We will only send you marketing emails if you have given explicit consent. You can unsubscribe at any time by clicking the link in our emails or by contacting us directly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or technical changes. The latest version will always be available on our website.
Contact Us
If you have any questions about this policy or how we handle your personal data, please contact:
For Further Information:
- Information Commissioner’s Office (ICO):
https://ico.org.uk